Refund Policy
Refund Policy
At Landskape360, we strive to provide seamless property management solutions that meet your expectations. If you are not fully satisfied with our services, this Refund Policy outlines the conditions under which refunds may be requested and processed.
Refund Policy
Subscription Refunds
Service Cancellation
Refund Exceptions
Processing Refunds
Contact & Support
1. Subscription Refunds
- Refunds for subscription plans are only available if requested within 10 days of the initial purchase.
- Refunds will be prorated based on the remaining subscription period if you have already used the service.
- All refund requests must be submitted via email to support@landskape360.com.
2. Service Cancellation
- You may cancel your subscription at any time.
- Upon cancellation, you will retain access to the platform until the end of your billing cycle.
- No automatic refunds are provided after the cancellation period unless explicitly approved by our support team.
3. Refund Exceptions
Refunds will not be provided under the following circumstances:
- Dissatisfaction due to lack of usage or misunderstanding of features.
- Issues caused by user error, incorrect data input, or failure to comply with platform guidelines.
- Changes in market conditions, tenant behavior, or property performance.
- Technical issues caused by unsupported devices, browsers, or third-party integrations.
4. Processing Refunds
- Approved refunds will be processed using the original payment method.
- Refund processing typically takes [5–10 business days], depending on your bank or payment provider.
- Landskape360 reserves the right to withhold refunds if fraudulent activity or misuse of the platform is detected.
5. Contact & Support
For any refund-related inquiries, please contact us at:
Email: support@landskape360.com
Response Time: Within 48 hours